How We Care Connect Works
Finding trusted elder care in the DMV has never been easier β or safer.
For Families & Care Seekers
Create Your Profile
Tell us about your loved one β their conditions, preferences, and care needs. Free to join, no credit card required.
Search & Match
Enter your zip code, date, and type of care. Our AI matching engine surfaces the best-fit caregivers, ranked by compatibility.
Book Securely
Review caregiver profiles, credentials, and reviews. Request a booking in seconds. Payment is held in escrow until the session completes.
Review & Repeat
After each session, leave a verified review. Build an ongoing relationship with your preferred caregiver or explore new ones.
Our Trust & Safety Commitment
Every caregiver on We Care Connect goes through a rigorous multi-layer vetting process before they can accept a single booking.
ID Verification
Government-issued ID verified via Stripe Identity with liveness check
Background Check
Multi-state criminal background check via Checkr β FCRA compliant, with continuous monitoring updated daily (not annually)
License Verification
Professional licenses verified against DC, Maryland, and Virginia state boards
Insurance Review
Certificate of Insurance reviewed by our team. Auto-suspended if coverage lapses
Payments & Protection
Escrow Protection
Your payment is authorized at booking but held securely. You're only charged after the session completes.
2-Hour Dispute Window
If anything goes wrong, you have 2 hours after the session ends to raise a dispute before payment releases.
Transparent Pricing
No hidden fees. Caregivers set their own rates. A 10% Care Protection Fee is added at checkout and shown before you confirm.
Ready to get started?
Join the DMV's most trusted elder care marketplace today.